Blossom Spas: When a Dream Blooms into a Business

This success story is dedicated to Paul Keppel III, Principal Broker of the ProRealty Group in Harrisonburg, VA .  Paul was extremely helpful in the leasing process with the SV SBDC and Blossom Spas.  Paul suddenly passed away one week after Vunly signed the lease.  He would be proud of their achievement.

Starting a business is neither an easy, nor a quick process – and if anyone knows this to be true, its Vunly Luangrarj, owner of Blossom Spas in Harrisonburg.  Vunly, who is originally from the country of Laos, came to the Shenandoah Valley SBDC for advice and support as she was determined to open her own nail salon. Although she had previously owned successful food businesses in the past, Vunly faced skepticism from family and colleagues who were concerned about her competing in the pre-existing and saturated nail salon market.

With unwavering determination and support from her daughter Mim, Vunly was able to realize her dream of building a 1700 square-foot full service nail salon within just one year.  Along the way, Vunly faced many obstacles; a language barrier proved to be one of them. Proficient, but not yet fluent in English, Vunly relied on the assistance of her daughter and the SV SBDC to help translate and explain important forms and documents. Updated building codes and new regulations for air quality affected the budget dramatically. A local attorney, Jared Burden helped to decipher terms of the lease agreement enabling her to negotiate with the landlord, while the architects from Blue Ridge Design were patient and careful to understand Vunly’s vision for the salon.  Just three months after signing the lease, the spa was fully built and furnished with a new ventilation system, pluming, flooring and lighting.

Today, Blossom Spas employs approximately 6 licensed technicians and cosmetologists specializing in Nail Care, Facial Services, and a full range of Eye Beauty care including Lash Extensions.  Daughter Mim Luangrarj has been instrumental in adding to the interior design, and developing marketing materials plus constantly keeping up with social media.  “Something I take the most pride in is the supportive culture that we've cultivated with our staff. Each person brings a unique value to our team. We are culturally diverse staff and collectively, we take pride in providing the very best service for our clients together.”

Blossom Spas has received overwhelmingly positive feedback from customers, including those who travel an hour over the mountains of West Virginia to Harrisonburg for services.  Customer Carrie Moyers reviewed Blossom Spas on Facebook in November and said:  “Today was my first time visiting & I was blown away by how nice & clean the environment was! There was no smell of fumes or anything! The ladies were so very sweet & kept me laughing the whole time! I was also given a pomegranate smoothie to try & it was amazing! I am very pleased with how well my nails look. I have officially found my new place to get my nails done!”

 

 

To learn more visit www.blossomspas.com