Business Smarts – Keys to Strong Teams and Customer Retention

August 11, 2017 @ 7:30 am – 9:00 am
American National University
1515 Country Club Rd
Harrisonburg, VA 22802
$10 for HRChamber members; $15 non-members

Strong teams and leadership are key to not only employee engagement but also customer retention and sales longevity. Scott Kleist has been very successful at building cohesive teams over the years in management, sales, and service. Join us to explore how employee and customer relationships contribute to personal and organizational success in this introspective look into personal growth and leadership.

About the Presenter
Scott Kleist is the Vice President of Technology and Facilities at Virginia Mennonite Retirement Community
He began his career in technology and leadership in the late 80's working as a field engineer with the RICOH Corporation. As Regional Technical Specialist and Systems Engineer for the US Southeast Region, Scott mentored other technicians and worked closely with sales and business development staff, helping to train sales professionals in the current technology. Scott left RICOH to start his own Business Technology Company in Augusta, GA which he operated for 15 years. After selling his company in 2013 he and his wife Barbara moved to Harrisonburg.

Register for this and any Business Smarts 2017 session here.


BusSmarts 2016 logoBusiness Smarts Breakfast sessions are held on the 2nd Friday of every month with networking opportunities and guest presentations on a variety of topics. 

The series is sponsored by your Shenandoah Valley Small Business Development Center, the Harrisonburg-Rockingham Chamber of Commerce, and the Service Corps of Retired Executives.  Breakfast is provided by The HoneyBaked Ham Company.